{"id":246,"date":"2020-03-25T10:31:06","date_gmt":"2020-03-25T10:31:06","guid":{"rendered":"http:\/\/cocoloco-charcoal.com\/?page_id=246"},"modified":"2023-01-31T10:25:35","modified_gmt":"2023-01-31T10:25:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/cocoloco-charcoal.com\/es\/faq\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"
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Preguntas frecuentes<\/h2>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t

Answers on questions<\/h3>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\tWhat is the burning time of the coal? <\/span>\n\t\t\t\t\t\t\t\t\t\t

The extremal measurements of heat duration of coal are from 40 to 100 minutes and depend on several factors:\r\n\u2022 Humidity in the room (in a humid room charcoal requires additional attention and in order to avoid this smoking should be more intensive) \r\n\u2022 Cube size \r\n\u2022 Air circulation (in the open air the resource is lost by 25-30%)\r\n\u2022 Composition, ratio of ingredients, density, structure<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tWhat payment methods do you provide?<\/span>\n\t\t\t\t\t\t\t\t\t\t

Banking transfer in any convenient currency (USD, EUR, CNY, TRY and others)<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tWhat is the burning temperature of the coal? <\/span>\n\t\t\t\t\t\t\t\t\t\t

Empirical temperature during smoking is 650-750 C, we personally measured it. In general, this is the natural temperature of premium coconut charcoal. For some brands, temperature can reach 600-700 C - it\u2019s typical temperature for coal with the addition of wood, such coal has a minimum resource for all characteristics. Also, temperature may depend on the density of the cube, but this has not been proven.\r\n\r\n\u2022 Humidity in the room (in a humid room charcoal requires additional attention and in order to avoid this smoking should be more intensive) \r\n\u2022 Cube size and form\r\n\u2022 Air circulation (in the open air the resource is lost by 25-30%)<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tHow fast can I get my order? <\/span>\n\t\t\t\t\t\t\t\t\t\t

Depends on the region but in EU delivery usually takes around 7-15 days. We are expanding our logistics network all over the world constantly to make shipping terms as low as possible.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tWhat is the minimum order? <\/span>\n\t\t\t\t\t\t\t\t\t\t

MOQ is 980 kg.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tWhere are you represented?<\/span>\n\t\t\t\t\t\t\t\t\t\t

Germany, Spain, France, Czech Republic, Greece, Poland, Estonia, Romania, Bulgaria, Italy, Hungary, Israel, United Arab Emirates, Turkey, Moldova, Kazakhstan, Armenia and a lot more countries!\r\nMore detailed information about our distributors can be found here: \r\nhttps:\/\/cocoloco-charcoal.com\/distributors\/<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tYour coal - why? <\/span>\n\t\t\t\t\t\t\t\t\t\t

-\tNaturalness and purity of the product\r\n-\tConstant availability\r\n-\tCustomer-oriented approach\r\n-\tCertified raw materials and equipment in production\r\n-\tGuarantee\r\n-\tImpeccable reputation\r\n-\tWide distribution network\r\n-\tConvenient payment methods\r\n-\tStrong-developed logistics<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tHow can I become your partner? <\/span>\n\t\t\t\t\t\t\t\t\t\t

Please, follow the link and fill in the form: https:\/\/cocoloco-charcoal.com\/distribution-form\/\r\nOr simply contact us:\r\nEmail: europe@cocoloco.cc\r\nPhones: +371 2788 11 26\r\n+ 371 2020 93 43\r\nTelegram - https:\/\/t.me\/CocolocoCharcoal_bot\r\nWhatsApp - +371 20 209 343\r\nInstagram - https:\/\/www.instagram.com\/cocoloco.eu\/<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tWhat is the composition of your coal?<\/span>\n\t\t\t\t\t\t\t\t\t\t

Our product is eco-friendly and composed of:\r\n \u2043 Tapioca (a starchy substance for bonding and shaping processed coconut shells)\r\n \u2043 Coconut shell (main burning element in coconut coal. Thanks to the correctly selected coconut and unique sequence of its processing, in the end we get a high-quality product, which is able to heat the hookah bowl and reveal tobacco taste)\r\n \u2043 Spring water <\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tWhere are your warehouses located? <\/span>\n\t\t\t\t\t\t\t\t\t\t

Our warehouses are located in \r\n- Riga, Latvia, Bu\u013c\u013cu iela 45, R\u012bga, LV-1067\r\n- Germany, Bad Sch\u00f6nborn, Am M\u00fchlgarten, 17, 76669 \r\n- Turkey, Istanbul, Avc\u0131lar, Tahtakale Mah.F\u0131rat 1 Cad. 6\/5, Tem34 Tahtakale No: 45-46 \r\n- Indonesia<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tHow to place an order? <\/span>\n\t\t\t\t\t\t\t\t\t\t

It\u2019s extremely easy to order: 1) Contact us via WhatsApp-Telegram-Instagram or fill in the distribution form 2) Agree on the complete specification and delivery location 3) Make the payment 4) Receive the cargo or take it yourself. \r\nIf you have any questions about cooperation and details, please contact us via email: europe@cocoloco.cc<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tI have a problem, who can help me? <\/span>\n\t\t\t\t\t\t\t\t\t\t

You can contact us via:\r\nEmail: europe@cocoloco.cc\r\nPhones: +371 2788 11 26\r\n+ 371 2020 93 43\r\nTelegram - https:\/\/t.me\/CocolocoCharcoal_bot\r\nWhatsApp - +371 20 209 343\r\nInstagram - https:\/\/www.instagram.com\/cocoloco.eu\/<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tDo you have an offline space to buy your coal?<\/span>\n\t\t\t\t\t\t\t\t\t\t

Our strong distribution network makes it extremely easy to pick up any amount of charcoal at our partner almost all over the world!<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\tCan I be sure of the quality?<\/span>\n\t\t\t\t\t\t\t\t\t\t

COCOLOCO coal is checked accordingly to many criteria:\r\n \u2043 Ignition speed\r\n \u2043 Combustion Temperature \r\n \u2043 The impact on the tobacco taste\r\n \u2043 The amount of ash and its structure\r\n \u2043 Burning time\r\n \u2043 Chemical composition\r\n \u2043 Appearance\r\n \u2043 Density \r\n \u2043 The ability to keep in shape during physical impact (squeezing in forceps, throwing into a censer or on a hookah saucer)\r\nThat is why we can guarantee the quality of our coal<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\t<\/div>\n\t\n\t<\/section>","protected":false},"excerpt":{"rendered":"

FAQ Answers on questions What is the burning time of the coal? The extremal measurements of heat duration of coal are from 40 to 100 minutes and depend on several factors: \u2022 Humidity in the room (in a humid room charcoal requires additional attention and in order to avoid this…<\/span>More<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nFAQ - Cocoloco<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cocoloco-charcoal.com\/es\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Cocoloco\" \/>\n<meta property=\"og:description\" content=\"FAQ Answers on questions What is the burning time of the coal? 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